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Thanks for that Anita.

Can I say that your company produces the best reports I have ever seen and am more than happy to pass on your contact details. One of my clients sent me a copy of a report you did for him in Point Cook some months back and I was very impressed.

Carol

Conveyancer

 Dear Anita,

thanks for the reports, and an excellent experience attending the inspection with your specialists

By way of experience, I have had a 30 year+ international career spanning various industries (including motor industries, Toyota SA (termite country), Nissan SA, etc), and for the last 10 years specialising in Project Management (including building works and facilities). I was very impressed with the preparation, professionalism, efficiency, attention to detail, enthusiasm, and helpful guidance freely given to avoid small issues escalating in the future. The broad brush cost estimates of any work needed is particularly handy

Your company was chosen after an Internet search and telephone interviews to the shortlist - Some companies were reluctant to provide the most rudimentary email "pitch", and explanation of the service to be provided - Some "Poo Hooed" the dog story, when asked if they offered this service - However, in all aspects, including the attached reports (bc'd to many contacts and associates) Buywise made me most happy with my choice of your company, and I will have no hesitation in recommending you to anyone that I come into contact with

"The Beagle" performed in the same manner as the rest of the team, highly efficient, and was not rewarded just for going thro' a show routine, and, as explained, would only have got a treat if a termite possible scent had been found

Of interest, we had a company complete an inspection last year on another property, and altho' adequate, it did not reach the levels of excellence yours achieved

Kind Regards

John

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I recently had two building and pest inspections done by two different companies. The price was almost the same – but the difference in quality of service was amazing.

The first company responded to my booking promptly and arranged for the inspection to be carried out on the next day. I was promised that in case they find termites I will get a call immediately. Of course I was hoping that they wouldn’t because I really had my heart set on that property, but guess what – they did. Their inspector called me and let me know that there were signed of infestation and that the report will have the details.

Naturally, I was anxiously waiting for the report, checking my email every hour. At 12 in the afternoon I finally lost my patience and called the company only to get “Yes, we’re working on your report, it will take another hour to get it ready and, by the way, we have lost all the pictures taken during the inspection because of a faulty camera”. Can you imagine how furious I was! The only reason why I hired that company was because the sample report they had online looked really good, many large pictures with all the problematic spots circled to be easily seen.

Of course after such a fiasco I wasn’t going to hire them ever again. Luckily I found another company – and this time I will mention a name because I would recommend them to anyone: BuyWise. They are real professionals. The inspection was quickly booked for me by a very friendly lady, I got to choose the day and the time, they let me be present during the inspection and they were actually half an hour earlier on site than we scheduled! Pest inspector had a specially trained dog with him - what a brilliant idea to train a dog to detect termites! The building inspector didn’t leave any of my questions unanswered and only left when I was completely satisfied. I got the report early on the next day, great pictures and even an estimate of costs for all the repairs needed. I would definitely use their services again.

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Hi Anita,

Our auction is this weekend. Fingers crossed.

I Googled a few Inspectors and chose Buywise as your website seemed quite informative, your price competitive and your receptionist was very polite.

All in all your business seemed very professional.

The comprehensiveness of your reports did not disappoint. They were thorough and detailed

All the best.

Regards

Paul

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One of the inspectors did call me shortly after our discussion earlier today thank-you, and spent some time on the phone with me going through an overview of the inspection and findings.

Thank-you for attending to this matter so promptly, and forwarding reports in such a timely manner. The service from Buy-Wise Inspections has been excellent and I would have no problem whatsoever in recommending your service to others.

Thanks,

Matt

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Dear Anita,
The boys rang Dad this afternoon. Thank-you for your help with this inspection. Please pass onto your boss from my behalf that I am extremely grateful for all of your hard work and your commitment to keeping the client happy is absolutley outstanding. I will have no hesitation in recommending you and also using you again. Please thank the boys for going out of there way to call me as well.

Kind regards,
Vicki

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Dear Anita,
Thank-you very much for the report, it was very detailed and has definitely helped me in making my decision about the house. The boys did a fantastic job and they were very meticulous. I will have no hesitation in using you again and recommending you. Have a lovley Christmas.

Kind regards,
Vicki

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Dear Anita,

Thank you for sending the reports through so promptly.

I have been very impressed with the service of Buy-wise and I thank you and Peter for your professionalism. I have read the report and am delighted with the outcome. I will certainly be recommending Buy Wise to friends and future clients.

Thank you once again

Regards

Gerard

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Again - thankyou for your how good your service has been - getting the inspection done at short notice, and keeping us up to date with what has been going on has been much appreciated.

Cheers - Alex and Lucy

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Hi Peter,

We would like to thank you for your inspection service. We found you 2 to be friendly and professional.

But the biggest thank you was for saving us $8000! When we went back to the listing agent and told them about the stump issue, they organised Dorset Reblocking to come out the next day to check and organise a quote. The quote was $7,800 - which was pretty much spot on with your estimate.

As a result, the vendors agreed to drop the sale price by this much!!

Thanks again,

Allan & Vivian

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Dear Peter

I wanted to thank you personally and BuyWise inspections for providing thorough and detailed house and pest reports for me.

I used the company previously when selling the family home and I wanted to know all its faults before selling, especially with regard to termites, and was very impressed with the quality of inspection work undertaken. Therefore, I recently contacted BuyWise again to inspect a house I am thinking of buying knowing that I will get a detailed report on the building and any pest infestations. In particular, I appreciate having both pest and building inspections conducted simultaneously which means greater convenience to vendors and clients rather than having to organise two separate inspections.

I appreciate the time and effort involved by all the team at BuyWise.

Thank you.
Kind regards,
Alayne

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Hi Anita,

I would just like to take the opportunity to thank the Buy Wise team for providing us with an excellent level of service.

Both the pest and building inspections were very thorough, comprehensive and easy to understand. The time taken at the property to explain any areas of concern in simple terms was really appreciated.

We felt able to bid on the property with confidence that we knew exactly what we were in for if we were to purchase it and I can happily say we were in fact successful in securing the property!

As a property industry professional myself and as a home buyer I would have no hesitation in recommending Buy Wise’s services to anyone looking for a property inspection.

Thank you once again.

Regards,

Stephanie

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Hi Anita,

Many thanks to you and your team for your prompt assistance and response... We are very satisfied with the quality of the inspection and the detailed report..

Will certainly contact you as soon as we find another suitable property..

Best regards

Rita and gaurav

I have to say, we thought that the building and pest inspection conducted by Buy Wise was absolutely outstanding and extremely helpful.  We ended up being successful in our purchase.  We thought the report and service was outstanding, and we would recommend Buy Wise to our friends.   

M. Cocolas, Preston

Very pleased with the service, have recommended your company to others.

1. Butler, Frankston

 

Excellent, always friendly and answered all questions which were easy to understand and were the ONLY company who took the time to explain your services to me before I had committed to the inspection. I had rang around all the other companies for quotes and was given the price and then dismissed. The girl who answered the phone each time (sorry think it was  Anita??? but she had a NZ accent.... was always very helpful and lovely and was the main reason I chose your company. 

After calling all competitors all morning and getting the "brush off" if I didnt commit, the price was $300 cheaper than anyone else and the office staff took time to explain the service fully. The reports were excellent and easy to understand

I had another inspection done on a property which was rushed through for me as the Auction was to be on the weekend and BuyWise organised the inspection for me within the week.

M. Pizzinga, East Keilor

 

I was very happy with the BuyWise Service.  The comprehensive report enabled us to reconsider our maximum price at auction and not get carried away in the rush of the sale.  When the house was passed into another bidder, we walked away happy in the knowledge that we hadn't overbid, and were comfortable that we had made an educated decision.

When we find another house we want to purchase, I'll definitely be contacting BuyWise for another insepction.

M.  Rosandich, Ashwood. 

Great service, will be recommending Buy Wise in the future. Inspector called straight after he finished the inspection and was willing to discuss in full the findings even it being a Friday at about 6.00pm.

A. Dungen,  Karingal

I am very happy with the service from all at buywise. I would happily recommend you to anyone purchasing a new house. I have spoken to Peter numerous times since the inspection and he has been very helpful in answering my questions and concerns with respect to both the pest report and building report.   

L.  Karman, Hastings

 

Thanks guys, great job. I thought the report was thorough and could not fault your work would definitely recommend 

Kylie, Mt. Eliza

 

We found Buy Wise an excellent company to deal with.

Very easy and friendly from the first call through to this email!

It was a load off my mind to call you guys and a quick call to the agent to advise him of your call, I didn't have to think about a thing, you organised everything from your end.

The report was very detailed with good photo's and arrived via email promptly when expected.

Belinda, Frankston

 

Can confirm I was very pleased with your service. You personnel were friendly on the phone and the reports were exceptionally detailed.

 

Unfortunately I missed out on the property and have subsequently purchased an apartment that was only 8 months old. Given the age of the property and my experience with property maintenance and renovations I didn’t require a report, however would happily use your firm again in the future.

 

C. Parry, St. Kilda

 

Overall very happy with the report and the assistance that was provided. I would recommend your service.

 

R. Power, Langwarrin

 

Wonderful service from start to finish, building and termite reports were comprehensive and photos invaluable - would definitely use you again in the future and recommend your company!

K. Robertson Sunbury

 

Very happy with the service we received, was a rushed and squeezed in job and it was very much appreciated.

L. Diamond, Somerville

Great service and very quick. Report was detailed and provided suitable information to proceed with purchase of the property. Estimated costs were useful.

A. Garlick, Beaumaris

 

• Excellent (at all stages your staff were professional and knowledgable)

 

• Photos, office staff, timing of report and courteous and responsive inspectors (we left a message for the termite inspector to contact us following receipt of the report, and he did so within 30 minutes and was most helpful in his advice)

 

• Ability to respond in a timely manner to the inspection request (you worked Saturday to accomodate us!), knowledgable and courteous staff, price

 

• Perfect for us!  In all honesty, you were cheap compared to the other two companies i phoned (with the combined discount) and we received better service at initial enquiry, so you could probably charge more.

 

• Thank you for your assistance.  i would have no hesitation in recommending your service to others.

S. Boyd, Macclesfield

 

I appreciated the call from the inspector to discuss some of his findings.  Thank you

 C. Prossor, Dingley Village

MANY OF THESE SERVICES ESPECIALLY THE INSPECTORS BOTH WERE VERY VERY HELPFUL EXPLAINED AND ANSWERED ALL QUESTIONS THOROUGHLY.

 

MARCIN AND I WOULD LIKE TO THANK ALL STAFF AT BUYWISE SERVICES THROUGHOUT THE PROCESS OF BOOKING OUR PRE PURCHASE BUILDING INSPECTION AND PESTINSPECTION.  

 

WE ARE HAPPY AND GRATEFUL  THAT BUYWISE OFFER DISCOUNTS IN THE FUTURE AS WE HAVE YET TO FIND OUR HOUSE TO CALL HOME AND WILL NEED TO LOOK TO AGAIN  TOPURCHASE THE TWO REPORTS IN THE NEAR FUTURE.

S & M. Milewicz, Sunbury.

Prompt response from email enquiry and Saturday inspection was convenient.

There was an error on my report stating that I was not present for the inspection, I would appreciate if this could be corrected and the report resent as it could have implications in the future if I need to refer back to it.

K. Blair, Frankston South

 

Very happy, would use again

C. Gill – Seaford

 

Good report, as this told us the property was okay to purchase. And also suggested fixes are good. Eg. Pergola needs more support... etc...
  
 
H. Lau, Deer Park

Very prompt and efficient, pleasant people to deal with. Thankyou.

J. Ross, Boronia

All of these aspects assisted me in not buying a property that needed so much work and was in poor condition

Office staff were also great .

I was very happy with Buywise and have recommended and would be happy to use them again.

 

V. Thompson, Endeavour Hills.
 

 

Will definetely use you guys on our next purchase ( which hopefully wont be to far away ), fantastic service...

C. Voulelis , Seaford

 Was absolutely fantastic to be able to talk with the inspector about his findings and general concerns.

2. & A. Keevers, Narre Warren

Saw Buywise on angel inspection website - was seeking local service

impressed with initial phone conversation, time frame offered as well as combined building and pest inspection verbal report and follow up - all good

1. Calvert, Camberwell

  

We were very pleased with the service we received, including from Anita and Andrew Benneker. Prompt, efficient and professional. We will definitely be recommending your services and will return when we require further services.

S. Guettinger, Point Cook

 

Your building inspector found a crack in the slab which had the potential to cost thousands to fix. Saved me alot of money, planning on using your company again when i find another property i am interested in.

R. Morrissey, Sunbury

 

Good and easy to read reports. The pictures made everything much easier. The follow up call was also appreciated. Thanks again for you, and Buy Wise expert assistance.
I would happily recommend your service to others.

J. Borg, Ferntree Gully

 

All aspects of the building report were useful, including photos and estimated costs of repair.  All your staff were very helpful and informative. Excellent first phone call with your office.  Very good information on your website.  There some be more photos of Bluey on the net – he’s gorgeous! Very friendly, professional service and prompt delivery of the report. 

M & M. Goodrick, Taylors Lake

 

Good report, as this told us the property was okay to purchase. And also suggested fixes are good. Eg. Pergola needs more support.

H. Lau, Deer Park

 

Very prompt and efficient, pleasant people to deal with.

J. Ross, Boronia

 

Overall, we were very happy with the report and detail provided. The timeframe/process in which the report was booked, completed and sent to us was quick which suited our needs.

D. Clarke, Ringwood East

 

Will definetely use you guys on our next purchase , fantastic service...

 

C. Voulelis, Seaford

 

 

BuyWise provided great customer service from the run down of services provided, to explanations of the reports.  The reports contained relevant photos and informative descriptions, and the Inspectors were only too happy to give verbal explanations.  BuyWise inspected the property and had the report back to us within 24 hours.  I would recommend BuyWise for building and termite inspections and would not hesitate to contact them for any future inspections I require.

                                                                        Angelique, Mt Eliza

It was an excellent and efficient service. I appreciated the accessibility of help and information offered by everyone and the advice they offered us, and the thoroughness of the inspection. Bluey was very impressive.

                                                          Melissa, Frankston East

Thank you BuyWise for your excellent inspection and report. It was most informative and it gave us the confidence to proceed with buying the house. We particularly found useful your photos and descriptions of the areas that required maintenance. It was so reassuring to have a professional team inspect the house so thoroughly, and now we know exactly what requires maintenance/ upgrade.
Thank you for your prompt service also.

                                                          Rachel, Frankston South

I found everyone I dealt with at BuyWise to be very helpful, and the inspection was completed within a couple of days of the request and  the reports finished and available for me to view online within 24 hours of the inspection, which was great and within the time period required. Whilst I wasnt available to be present at the inspection of the property purchased, I appreciated the invitation. We had BuyWise inspect our current home for the purchaser and I appreciated that both the Building and Pest Inspectors were polite and more than happy to explain to me what they were doing. They also explained how some issues which arose in our current property were very common and easily fixed, when we saw the same issues arise in the report for our new property, we werent worried and knew they were easily fixed. 

Thankyou so much to all of you, I will be recommending BuyWise to anyone buying and selling   a home now

                                                          Anne, Berwick